Frequently Asked Questions

 Everything you need to know before placing your order. 

Shipping Information

We ship to eligible U.S. addresses. Availability may vary by delivery address, product, and carrier. We do not ship to P.O. boxes.

Processing Time: Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods, processing may take up to 5 business days.

Estimated Delivery: Shipping transit time is typically 5–8 business days after dispatch. Delivery dates are estimates and are not guaranteed.

Order Tracking: For orders shipped with tracking, you’ll receive a shipping confirmation email with tracking details after your order is dispatched.

View our full Shipping Policy

Returns Information

If your order arrives damaged, defective, incorrect, or with a missing item, please contact us within 7 days of delivery with your order number and clear photos or a video of the issue.

Wrong Size: If you receive a different size from the one ordered, contact us within 7 days. If the correct size was shipped but does not fit as expected, a refund or replacement is not guaranteed.

Change of Mind: Returns for change of mind are subject to approval and may require the customer to cover return shipping costs.

Refunds: Approved refunds are issued to the original payment method.

Please contact us before returning any item. Unauthorized returns may not be accepted.

View our full Returns & Refunds Policy

Order Tracking

For orders shipped with tracking, you’ll receive a shipping confirmation email with tracking details after your order is dispatched

Customer Support

financeirobellastore@gmail.com